Client Success Programme
Empowering your journey, every step of the way
Your success
Expert support when you need it
Your success is our priority. We know you have limited time and need to see the results of your investment quickly. Our support team includes experienced designers & facilitators.

We take great pride in exceeding expectations, always trying to go above and beyond the contractual service level agreement.
Onboarding Support with a Free Hour of Training
Onboarding starts with a complimentary hour of training to get you acquainted with how to translate your exercise ideas into a participatory experience. It’s straightforward, practical, and tailored to your first exercise set you up for a smooth start.
Extensive Online Help Documentation
Our online help documentation is there whenever you need it. It's a comprehensive resource, filled with guides and feature details that are easy to navigate and understand, ensuring you have support on hand at all times.
Tuesday Tune-ups on Zoom
Join us for Tuesday Tune-ups, our monthly Zoom sessions dedicated to maximizing your success with our software. These client-only gatherings are a deep dive into specific features, providing you with insights and tips to enhance your workflow.
Ongoing Support
Our support team is always ready to assist with fast, informed, and thoughtful solutions. We’re here to ensure your experience is as smooth and productive as possible, with a support system that truly cares about your success.
See for yourself
You can try a realistic exercise right now via our online Worlds.